The Echo360 active learning platform uses an Agile development process, with new versions released to production approximately every two weeks. This page contains details about the features, enhancements, and bug fixes contained in the most recent releases of the product.
These release notes are also available in a downloadable PDF, containing the release notes for the most recent three deployments. See the Printable Documentation page for links to other downloadable PDFs.
Swagger Docs for the Public API now available in a static, downloadable file. Some users have requested that we provide a static version of the Swagger Docs public API documentation and we have delivered. It is available in an HTML file or a PDF, both of which contain links to each document segment, for easy navigation. See API and SDK Documentation for details and download links.
The Echo360 POD appliance can now capture Display resolution of 1920 x 1200.
The Copy media to USB function has been restored on the PRO and POD appliances.
Users who select the Help option from the Settings menu are now taken to the help topic specific to their role in the system. Furthermore, those topics have been updated to provide easy links to the help topics most frequently sought by users.
The Video Views counts are now correct; the video-time-views (what percentage of a video a student viewed, or where in the video students viewed) is not yet updated. That data is being worked on and will be updated as soon as possible.
SAVE AS for video editing is here! Users can now edit videos and select Save As to create a copy of the edited video, instead of having to save changes to the original (possibly published) video file. See Editing a Video for more information.
Users can now delete caption files from
a video. This allows caption files to be removed if there is a problem
with the captions as applied to the video. See Uploading/Deleting
Closed Caption Files (Instructor) or Managing
Closed Captions for Captures (Admins) as appropriate.
Be advised: If the Delay video availability setting is enabled (so that videos are not available for students until they are captioned), removing a caption file from the video will also make it unavailable for students to view. This setting can be configured by an Admin or by Instructors at the section level.
Documentation now specifically notes that Courses can have a maximum of 250 sections per course.
The Echo360 POD capture appliance now captures in true 720p (1280x720, 30fps) on one or both channels.
The Echo360 POD now allows you to configure microphone input for right-channel-only or left-channel-only, to support the use of mono mics in this configuration.
Multiple improvements have been made to the text and messaging on the front panel of both the Echo360 PRO and Echo360 POD appliances.
Apps now provide Questions/Responses and confusion flags in the classroom!
The Android and iOS Mobile apps have been updated to allow students
and instructors to post questions or discussion points and responses
in classrooms. Students can also use the confusion flag to let the
instructor know they find some part of the class content confusing.
Questions for a Class in the Mobile App.
Note that the Windows mobile app has not yet been updated with these features.
The question mark icon for the Cloud Usage chart for Admins is now an active link (when clicked) to an online help topic detailing what usage is gathered for the chart and how usage is calculated. See Cloud Usage Chart Details.
The order of focus when using the Tab key to navigate the classroom has been improved to provide more predictable movement (left to right/top to bottom) for users who navigate using the keyboard instead of the mouse.
Schedule CSV Import now allows for three quality settings, to accommodate 1080p capabilities. The valid values for the Quality field are: Medium, High, and Highest.
Users can select their preferred language for using Echo360. We have added a Preferred Language option into the Account Settings page, so that users can each select their own language preference. The selection here overrides the browser settings (if applicable).
See Account Settings and Supported Languages for additional information.
Continued work and “hardening” of the Live Streaming feature to improve reliability.
Additional diagnostic files for the Echo360 PRO and POD appliances are now automatically uploaded to the cloud (along with device logs) to improve appliance troubleshooting.
The Public API has been enhanced to allow for the use of externalID for some components. See https://echo360.org/api-documentation for details on each component schema.
Updated the tooltip for the Admin usage chart to provide better definition of usage.
PLEASE NOTE: Due to issues surrounding pausing of captures on the PRO, the Copy media to USB function has been temporarily disabled on the PRO and POD appliances.
Admins can now disable section cloning by instructors: The Institution Features list now contains a toggle switch allowing administrators to disable the ability for primary instructors to clone sections (classes and contents) and create a new section. See Enable/Disable Section Cloning by Instructors
Mobile App for Windows 10 is available! We stated in the 11.15.16 Release Notes that the Windows 10 mobile app would soon be available, and to keep an eye out for it. It was released to the Windows Store in December, but we forgot to announce it in the Release Notes at that time (and for this we are quite ashamed).
The Mobile App runs on Windows 10 PC, Windows 10 Mobile devices and Xbox One.
Available through the Windows App store:
Content availability dates (make content available/unavailable) are now inclusive of the date entered. Previously, the “make content unavailable” date was the last date the content was available to students. Now that date is the date on which it becomes unavailable.
Updates to how we support capture input devices (cameras and microphones) for use with the SCHD, Echo360 PRO and Echo360 POD appliances. We now support standards rather than individual cameras/brands, to provide a wider range of support as well as easier device purchasing for customers. See Supported Input Devices.
Documentation enhancements, including a full rewrite of instructions for configuring bare wire audio connections in the SCHD and Echo360 PRO device. See Configuring Bare Wire Audio Input for Capture Appliances.
Admins linking their LMS through to Echo360 now receive a full list of courses to select from, even if Instructors are limited (via institution toggle) to seeing only sections to which they are assigned.
NOTE: The full screen option now resides in the top right corner of each content tile, allowing you to view each visual item in full screen mode.
New Classroom is Here!! Instructors and Students will be greeted
by a newly redesigned classroom that provides media panel viewing
configurations for classroom content and provides a visible-full-time
toolbar for classroom actions such as taking notes and viewing discussions
or posting questions in class. In addition, the playback bar auto-hides
to provide more space for content playback.
See Using Classroom Tools - Instructor or Using Classroom Tools - Student for details on the new classroom functionality.
Internet Explorer and the New Classroom: IE (11+) has exhibited more issues than other browsers, particularly surrounding the display and interaction with some Activity slides. Echo360 engineers are addressing these issues as quickly as we can, but suggest that you use Chrome or Firefox in the meantime if possible. We thank you for your understanding.
If a user changes their Name (first or last) in the Account Settings page, the change is now immediately reflected in the UI when they save the change.
The Capture Device API has been updated to include the ability to POST a device.xml file to an Echo360 PRO or POD appliance (the call will not work on an SCHD appliance). The Capture Device API guide has also been updated (see section 3.2.1 POST device.xml).
Issues surrounding student payments for institutions hosted through the AWS Europe region are still being addressed.
can now disable section enrollments by instructors: Administrators
can now disable the ability for section instructors to add or remove
students or instructors from their sections. If disabled, instructors
can see the list of users enrolled in the section but cannot add or
See Enable/Disable Section Enrollment Management by Instructors
Echo360 PRO and Echo360 POD can now write captures to .mp4:
This feature allows for both the PRO and the POD appliance to use
the Copy to USB feature. Copy to USB allows a user to initiate an
ad hoc capture and save a copy of the capture to a removable USB drive
as well as saving the capture to the internal appliance drive.
See the Save a capture to USB storage section of the following topics: Echo360 PRO FAQs and How To's and Echo360 POD FAQs and How-to's.
POD Wireless Connectivity now available: The Echo360 POD contains a wireless networking option that is now enabled for Echo360. The POD contains two MAC addresses, the even one for wired connections and the odd one for wireless connections. While the wired connection should be used if at all possible, the wireless connection is now available for backup use if necessary. See the Using POD Wireless section of Install the Echo360 POD.
can initiate ad hoc captures via the Echo360 UI – If enabled
for the institution, Instructors will now see a Start
Capture button in the main menu bar of the Echo360 interface.
This allows instructors to more easily start an ad hoc capture and
record a spur-of-the-moment learning opportunity. The capture can
be generated specifically for a section, or can simply be put into
library for them to publish
to one or more sections later.
The ad hoc capture button is disabled by default but can be enabled by Administrators for the institution in the Institution Settings. Instructors can use other methods for initiating ad hoc captures if this feature is disabled.
The UI for linking an Echo360 section through an LMS has been improved to be clearer about where the link is to point. Users now see two radio buttons, one to link to the Section Home, and one to link to specific content. Users will only see individual classes to select if the specific content radio button is selected. This should help streamline the linking process.
Administrators who perform the LMS to Echo360 section linking now always have the full course/term/section lists to select from even if Instructors are limited to selecting only the Echo360 sections they are assigned to.
More Language Support! Echo360 now provides UI translations for additional languages, including Thai, Simplified Chinese, French Canadian, and Japanese. For a full list of supported languages, see Supported Languages.
Links to related help topics are now included in the online version of the Release Notes where applicable.
Drop-down lists have been made more consistent across the site, including providing type-ahead search fields for long lists and tool-tip popups to show full field data where the list width truncates it.
The Echo360 POD now supports 1080p captures, but only via one channel (the POD does not support two-channel 1080p captures).
Personal Capture (PCAP) for Mac now supports Single Sign-on! PCAP Mac users will now be prompted for their institutional login credentials, if their institution uses an SSO authentication method for accessing Echo360. Otherwise users are prompted for their Echo360 login. We appreciate your patience in waiting for this release.
Institutions can now block student access to section content after the end of the term. Administrators can now disable the ability for students to access captures and presentations published to a section after the term ends. This leaves the content in the classes, to allow analytics viewing and export, along with other content-based actions, but makes the content itself unavailable to students.
Institutions can now allow instructors to delete appliance-generated captures. Administrators can now enable an institution feature that allows instructors to delete appliance-generated captures from their library. Previously, the instructors identified on a capture (either one-off or for a section schedule) were the owners of those captures but could not delete them from their Library. Deleting appliance-generated captures was an admin-only privilege, because deletion of media cannot be undone. Instructors can now be given the ability to delete these captures as needed.
Deletion is permanent; deleted media cannot be recovered.
Institutions can now disable the ability for users to download shared content. Users can share Echo360 content they own with other Echo360 users. This shared content appears in the “Shared with me” tab of their Library page. Some institutions want to block the ability for users to download this shared content, allowing the user to only view the content within the Echo360 platform. Administrators can now set this restriction for the institution. When shared content downloads are disabled, users will no longer see a Download option in the content menu for shared content.
Institutions can now disable SMS response capability and activity slide instructions. Some institutions reside in locations where our SMS response provider does not have a phone number for that country. In those locations, students responding to activities via SMS either require an international texting plan, or they receive an unknown/invalid number message. Administrators for institutions in those countries can turn off SMS response availability; this removes SMS response instructions from the student view of activity slides.
The Delcom “puck” light can now be plugged directly into the Echo360 PRO and Echo360 POD capture appliances. The Delcom capture control light, also sometimes referred to as the “puck” light has been available for use with the POD and the PRO, but can now be plugged directly into these devices for use. Be advised, however, that the light can only be used to Pause or Resume a capture; you cannot initiate a capture via the Delcom light when capturing with the POD or PRO, regardless of how it is connected (direct USB or via PC).
Mobile Apps for Windows 10: The Windows 10 universal version of the Echo360 app is slated to be released in the next few days. If you are a Windows 10 user, keep an eye on the Windows Store to get yours as soon as it’s ready!
Term drop-down lists are now grouped by Active or Inactive (Past or Future) terms. While the term drop-down lists in Echo360 always listed all the terms a user had access too, they have now been revamped to be grouped by Active and Inactive, and are now consistent across all instances in the platform.
Users entering through their LMS now have their first and last name synced. Whenever users enter Echo360 through their LMS, Echo360 now retrieves the First and Last Name from the LMS to populate the account profile for the user. This keeps the user information in sync and alleviates any issues users may have had where their email address populated the name field.
Deactivated users now receive clearer message when trying to log in. Users who have been made Inactive now receive a clearer message when trying to log in or reset their password. The message indicates that their account has been deactivated and to please contact their administrator for assistance.
The list of previously supported cameras has been updated, removing product links that no longer work.
Enhanced our Live Provisioning service to reduce failures of the live stream if the requested Wowza instances are not immediately available.
Minor enhancements to the Section API to make secondary instructor additions or edits clearer, as well as adding instructor and student counts to the JSON response for Section API requests. See the SwaggerDocs for the Echo360 API for details: https://echo360.org/api-documentation (be sure to use your region’s Echo360 URL)
Playback timeout has been extended from 15 minutes to 2 hours, to ensure that if a user pauses the playback but does not resume right away, that the playback does not timeout too soon and force the user to refresh and start replaying at the beginning of the video.
Capture for Windows and Classroom Capture now support Single Sign-on!
If your institution uses PingOne for single sign-on, Personal Capture
(Windows) and Classroom Capture users will now use their institutional
login to sign into the applications rather than having to establish
a separate Echo360 login. Our Mobile Apps now support PingOne SSO
users as well...see below!
NOTE that Personal Capture for Mac supporting institutional login for single-sign-on is slated to be released within the next week.
Echo360 Mobile Apps now allow users to view Presentations!
Previously, our mobile apps only allowed for viewing video media in
classrooms. But NOW you can view presentations too! Students can view
classroom presentations and respond to any activity slides within
the presentation. Instructors can hide or show slides, and can use
the activity slide action buttons, allowing them to show responses,
open or close polling, etc.
In addition, the updated mobile apps also allow users whose institutions authorize them through PingOne Single Sign-on, to sign in using their Institution username and password, rather than having to establish a separate Echo360 login. The app guides users seamlessly through the login process.
Get your update from the App Store or Google Play. If you haven’t downloaded the Echo360 Mobile app yet, now is a great time to try it!
Google Play for Android: https://play.google.com/store/apps/details?id=com.echo360.echoupload
iTunes App Store for iOS: https://itunes.apple.com/us/app/echo360/id1025080850?mt=8
Users can temporarily sort their Class List: Because instructors can reorder classes in the class list, and because different capture schedules for a single section will group the classes together, users can now temporarily sort the class list in chronological order (newest or oldest first). This will allow both students and instructors to more easily find the classes they need without negating any manual reordering of classes that may have been done.
Institutions can now restrict downloads of content after a term ends: Echo360 now provides a toggle that when enabled, denies students the ability to download content from a section after the term ends. This allows the content to remain in the classes, and retains the analytics data for that content, but students cannot download the media. This can be set at the Institution, Organization, Department or Section level, depending on your institution’s or the instructor’s policies.
Captures can now be processed and provided in 1080p: Echo360 has always supported the use of higher definition cameras and displays for input, but our Media Processor would downsize the captures to 720p, primarily for network and bandwidth accommodations on playback. Echo360 now supports the selection of “Highest Definition” for captures, as well as student selection of HD1080 on playback. Be advised, there are some considerations and limitations you will want to be aware of before using 1080p for captures. See Capturing and Streaming in 1080p for more information.
Closed captioning can be disabled for an institution: Institutions who may have configured closed captioning through a captioning provider but who now no longer want to use a captioning provider, can disable closed captioning for the institution.
User accounts are no longer tied together across institutions: Previously, a user was identified by their email address, but the email address identified the user for the entire region, even if they had accounts in different institutions. This meant that changing user information such as name or phone number in one institution would propagate that change for that same user to all other institutions. Users can now have the same email address for different institutions, but customize their first/last name, phone number, avatar, or other user profile details for each institution as appropriate.
The Dashboard page for both Students and Instructors now only shows Sections in the currently active Term by default. Use the drop-down filter on the top right of the Dashboard page to select to view All Terms’ sections or the sections for a particular term.
The Create course and Edit course steps have been streamlined for administrators who have rights that are restricted to only certain organizations and/or departments. The Organization and Department selection lists now properly reflect the selections available to the admin.
Admins can now view details for captures in the Processing or Error state, to get additional information about the capture.
The Section API has been tweaked so that the field formerly labeled “externalSystemIds” is now labeled “lmsCourseIds” as they are specific to direct integration with an LMS. The Schedule API contains an “externalId” parameter for use with third party scheduling systems.
The User profile in the UI and the User API now contain new fields called Single Sign-on ID and “ssoId” respectively. This provides a unique identifier for single sign-on implementations that do NOT use email address as the unique user identifier.
Previously Released Feature/Fix: Included in the 09.06.16 release as a function of the re-design of the content icon menus in the classroom, along with the class-reordering feature for instructors:
Students can no longer view classroom content in a content-details modal (which provided a view of the content but did not collect analytics for that view); selecting View from the content menu now takes the student into the classroom to view the selected content, and logs the student view in analytics.
Delegated Administration: Administrators can now have their privileges restricted to specific levels of the organizational hierarchy.
This feature can be turned on or off for the institution and is off by default.
When the Delegated Administration feature is FIRST turned on, all admins can access and configure all items in the institution. The responsible administrator must explicitly identify which users can administer courses assigned to a specific Organization or Department. Once course access is limited, delegated admins can only configure sections, and capture schedules for the courses that are in their organization or department. In addition, delegated admins are only able to access captures published to sections that fall under their department or organization. From this point onward newly created admin accounts, must have a hierarchical admin access explicitly granted, otherwise those admins will not see any courses/sections or captures.
See Using Delegated Administration for complete information on this feature.
Added an External Id field for the Schedule API. This field is optional but can be used to configure a unique identifier for the schedule in addition to the Echo360-generated schedule id. Many third-party scheduling applications generate and require their own unique identifier in order to create or update schedules. This new field accommodates the use of these programs.
See the Echo360 API SwaggerDocs for additional
(Alter the base URL to point to your regional Echo360 instance as needed.)
However, captures sent over the last few weeks may have become "stuck" in processing state because of an application communication error with the 3Play API. While in Processing state, the capture cannot be sent for reprocessing.
Echo360 staff is planning to run a script to reprocess captions that we identify as being “stuck in caption processing” due to this issue. We hope to address all captures this way but in the event a few get missed, use the below information to identify and fix your stuck captures.
To determine if the capture is stuck, an Admin can view the capture details for the capture, and look at the Captions status. If it shows "Processing" and was sent long enough ago that it should have finished (48-72 hours), it may need to be reprocessed.
To do this, log in as an admin and find the capture(s) that need to be addressed:
This should clear the caption processing stuck status and allow the capture to be properly captioned through 3Play Media.
Section Cloning: Administrators and Primary Instructors can now clone sections, to copy the classes and their content into a new section. This allows for reuse of classes and content for common, recurring sections, without having to create classes and re-publish that content.
Data Usage Charts for Administrators: Administrators’ dashboards now contain usage charts that show the number of hours used, by month, for the past year, including a total number of capture/video content hours streamed or downloaded through the Echo360 cloud for the past 12 months.
Uploaded (DIY) Closed Captions: Instructors or Admins
can now manually upload closed captioning files for capture/video
media. Echo360 currently supports two standard closed caption file
formats, .SRT and .VTT.
Administrators can choose to manually upload a captioning file or to send the capture for captioning through a configured provider. Instructors only have the option to upload a file.
Student Metrics now viewable in Echo360: A select group of
our Canvas LMS customers can now view the next phase of Echo360’s
integration with the Canvas Data API. This new feature allows instructors
to automatically sync their Echo360 Analytics page with Canvas metrics,
populating the Canvas Metrics table using data from the Canvas section,
such as syllabus views or quiz scores.
The Canvas Data API integration is currently in focus group/beta review, but if you are interested in more information, please contact your Echo360 representative.
Manual re-ordering of classes: Instructors can now manually reorder their classes by dragging and dropping them to the new location. For example, an instructor may create a second class to hold ancillary content, related to one or more existing classes. The Instructor can now move that class in the Class List for the section, so that it appears next to the class(es) that it accompanies.
Prompt user for password when passing into Echo360 from the LMS: Echo360 now allows administrators to select whether non-admin users will be prompted for their Echo360 password when passing into Echo360 from the LMS for the FIRST time. Users who have the Administrator role assigned to them will be prompted regardless. Users who have not established an Echo360 password will not be prompted. See Enable/Disable Prompting LMS Users for Echo360 Password for additional details.
This feature was pushed out as a hotfix prior to the Sept 06-07 deployments, and was at that point also added to the 8/23 release notes listed below.
We don’t have any new features in this release, but we do want to let you know about one that will be coming very soon:
Single Sign-On Authentication for Classroom Capture and Personal Capture
We are currently working on enabling single sign-on (SSO) authentication for our Classroom Capture and Personal Capture applications. Note that this will NOT include SSO authentication for the device web interface.
This will change the way you log into these applications, to accommodate how SSO works. When you log into the desktop UI of Classroom Capture (click the Login button), or when you log in to Personal Capture to upload/publish a capture, the programs will auto-launch your default browser and attempt to re-authenticate you through your institution’s SSO architecture. Upon successful authentication, you will be logged into the application.
The PowerPoint Ribbon add-on now shows the version of the ribbon, both on the Downloads page as well as in the Support dialog box, so you can be sure you are always working with the latest version available.
LMS Users are now prompted for their Echo360 password (if they have one) when being passed through to Echo360 for the first time from this LMS. This is designed as a security feature, to be sure that users cannot simply change their LMS email address to spoof an administrator or otherwise privileged user.
Echo360 features and functionality can now be toggled on or of at the Organization and Department level! Echo360 now provides additional flexibility for institutions, allowing them to control applicable feature availability at the institution, organization, or department level.
LMS Configurations have added flexibility for new LMS, and now have course ID field identifiers available in the UI. The LMS Configurations feature now allows Admins to generate secure secret and key fields for custom LMS. In addition, there is now a Course ID field, which allows Admins to identify what field in the LTI payload will contain the course/section ID in the LMS, in order to directly link the LMS section with the Echo360 section.
The Echo360 .NET SDK is here! Admins can now download the .NET SDK to use for developing against the Echo360 API. Access it through the Downloads option in the Settings menu, or from the customer portal. Inside the zip file is a documentation directory that contains help for using the .NET SDK, and a link to launch the documentation at the root of the zip directory. Note that the examples included in the SDK require VisualStudio2013 or later and .NET 4.5.
Admins for institutions who use LMS' with Echo360 can now toggle whether to limit the course/section selection drop-down lists for linking LMS sections to Echo360 sections to only those in which the user (likely an instructor) is enrolled, or to retain the default setting that provides the user (likely an admin) course/term/section lists containing all items for the institution.
In addition, the new interface allows users to:
Echo360 now provides a pool of IP addresses (A Records) linked to live-pool.echo360.org (or .uk or .au depending on your region). This allows institutions with strict firewall rules regarding opening ports for inbound/outbound streaming to now use the fully qualified domain name (FQDN) for Live streaming. The firewall has a port open to the FQDN (instead of to a range of ports), which in turn points to the dynamically updated pool of IP addresses available for streaming.
The POD now automatically updates the registered MAC address to use the Ethernet-enabled address (the one that ends in an even number) if a user tries to register the device using the odd address. The odd-numbered MAC address will be used for wifi connectivity of the device when that functionality is added.
The Public API has had endpoints added, including the LMS Profile API, which allows users to create or edit their LMS profile, as well as to identify the LTI payload field to be used to link LMS sections with Echo360 sections (in conjunction with the externalSystemId in the Section API).
Updated documentation to include a topic devoted to procedures describing a basic method for directly linking LMS courses to Echo360 sections using the API.
The Section API has been updated to allow the identification of one or more secondary instructors for the section. The secondaryInstructorId field accepts either the system ID of the user or a user’s email address. The identified user must be an instructor.
Welcome the Echo360 POD capture appliance! The Echo360 POD appliance is now available for generating captures. See Echo360 POD Specifications and associated topics for details.
Admins can now restrict users from editing their email addresses. Echo360 uniquely identifies user via their email addresses, and for institutions with third party authentication (via the LMS or an SSO solution) users' email addresses must match between systems. Users changing their email address in Echo360 breaks authentication and locks those users out.
Admins can now change ownership of captures and other video media. Content owners can control media in ways that non-owners typically cannot. Administrators can now reassign ownership of captures or processed videos to different users (instructors) if necessary.
Capture details view for instructors and students now shows more detailed information. The Capture details view (the page you see when you click on content in your library) now provides processing information and other detailed information and functionality, mimicking the same view that Admins get.
Echo360 now supports Windows 10, including the use of Edge, the Windows 10 native browser. This includes all UI aspects of Echo360 as well as capture viewing and the use of PCAP and CCAP (including LIVE CCAP).
LIVE Captures can now be generated using Classroom Capture! Institutions no longer need to use an SCHD or Echo360 PRO device to generate a Live streamed class. Classrooms where Classroom Capture is installed (and running on Windows 8.1) can now be used to schedule Live streamed classes.
Administrators can now disable the Student LIBRARY page. Administrators can now hide the LIBRARY page for student users. Removing the Library page also removes the ability for students to upload and share media with other users through Echo360.
Administrators can now add devices to Echo360 using a static IP address. Administrators are no longer forced to use DHCP connected devices in order to add them to their Echo360 institution. They can now manually enter the MAC address and identify the static IP address for the device connection.
Administrators can now delay the availability (auto-publishing) of captures to classes until those captures have closed captioning applied. This ensures Section 508 compliance of published materials, and that students who need closed captioning are not at a disadvantage over students who don’t.
Administrators can now turn off public links. Administrators can now turn off the ability to share captures via public link. Toggling this feature switch off removes the “Copy public link” option for both administrators and for content owners (typically instructors).
The toggle can be disabled temporarily as needed, or left in the disabled position permanently as suits your institution's needs. It is enabled (email are sent) by default.
NOTE that password reset email are always sent, regardless of Email toggle setting.
Public API is here!! We are delighted to announce the
availability of the public API for the Echo360 active learning platform.
It supports programmatic access to most of the objects in Echo360,
and provides the ability to create and update things like sections
and schedules and users via a JSON API.
More information and a link to a downloadable PDF of the API Reference Guide is available on the API Documentation page.
The Analytics page for students for instructors now "freezes" the column headings, providing better navigation of the page and easier viewing of the data being shown for each student.
The Account Settings page now allows users to create an Echo360 password. For Echo360 users who do not have passwords in Echo360 (typically this applies to LMS users who are authenticated through the LMS) the Account Settings page now allows those users to create a separate Echo360 password, to use for the Mobile App or the PowerPoint Ribbon or Personal Capture (PCAP).
Capture Appliance firmware now downloads in the background, along with device updates, to reduce potential capture interruptions.
If a CCAP capture fails with a particular error code (0xC00D36B4), we now attempt to restart the capture instead of failing it outright.
PowerPoint Ribbon documentation was updated to include instructions for finding the “-bit” version of Office for both Office 2010 and Office 2013/2016 (they are different).
Updated and attached the Capture API v3.0 documentation (in PDF form) to the online help. See API Documentation.
Better device logging details around capture events for CCAP.
Added information to the online help to better instruct users during PCAP for Mac installation of the purpose of allowing “osx-intel” to create incoming network connections.
The time required for “transcoding” prior to publishing from PCAP for Mac has been greatly reduced.
Downloads of class-content can be disabled at the institution level: Admins are now able to control whether or not users can download class-published content. This does not affect whether a user can download content from their Library page. If downloads are enabled for the institution, instructors can enable or disable downloads for each section as needed.
Q&A can be enabled/disabled for individual sections: Instructors are now able to turn the Questions panel and Q&A tab on or off for sections as they determine appropriate (it's on by default). Q&A disabling can be temporary as well, to eliminate discussions during a class or while engaging in polling activities. Any questions or responses posted to the section prior to disabling the feature are retained and will return when the feature is turned back on.
New Organizations/Departments management: The Institution Settings page now contains an Organizations tab, from which you can create, edit, and delete both Organizations and Departments from your institutional hierarchy. Yes, you can now delete Departments! The tab also provides for better visibility of your organizational structure and its contents.
Tooltips for Analytics page metrics: The analytics tab for sections now provides pop-up tooltips containing brief descriptions of each of the metrics shown. When viewing the Classes tab, hover your mouse over each of the metrics' buttons below the graph; when viewing the Students tab, hover your mouse over each of the column headings. Tooltips appear when viewing "All Classes" on each of the tabs.
The PowerPoint Ribbon Add-on for Windows has gotten several shiny new updates. These include:
Updated .NET platform; the new version of the ribbon requires .NET 4.5 and when you upgrade the ribbon, it will also update your .NET installation if necessary (applies primarily to Windows 7 users)
Synchronization of hidden slides between the PowerPoint slideshow and Echo360; Instructors can select to hide slides for their PowerPoint slideshow, publish the presentation to Echo360, and those slides are hidden in the classroom view. When presenting the same presentation through PowerPoint, navigating to a hidden slide and selecting to Show the slide (using the right-click menu) also un-hides the slide in the Echo360 classroom. Finally, when navigating away from the slide, the temporarily shown slide is re-hidden, in both PowerPoint and in Echo360. Refer to Microsoft online support for information on using PowerPoint show/hide slide feature: https://support.office.com/en-gb/article/Hide-or-show-a-slide-8313e1ec-3e20-4464-952f-387931554d69
Support for Windows 10 as well as PowerPoint 2016 (32 and 64-bit)
No need to select a region on login; the add-on can determine from just your username and password which region you belong to (US, Asia Pacific, Europe). In the event you are one of the very few users who belong to institutions in multiple regions, the selection option is still there on the login page.
The Mobile Apps (both Android and iOS) have also gotten some updates, including:
Ability to select role after login; the new version of the mobile apps now allow you to select which role you want to be logged in as, if you have more than one.
No need to select a region on login; the App can now determine from just your username and password which region you belong to (US, Asia Pacific, Europe). In the event you are one of the very few users who belong to institutions in multiple regions, the selection option is still there on the login page.
Improved publishing workflow; the publishing dialog box now contains separate course and section drop-down lists, to identify the class to hold the content, rather than a single drop-down list of course/section combinations.
SCHD Device reboots itself when ARM configuration fails: The SCHD device can now detect when an ARM (processor) configuration has failed, and reboots itself in order to apply the configuration properly.
Imported MP4s from Camtasia are now being processed correctly.
Redesigned Captures page for Administrators: The Captures page for administrators has been updated to improve usability and clarity of the information available. Specifically:
The Source filter has been changed to show “Upload” instead of “None” as a selection, filtering the list to show only media files that were uploaded to the system (as opposed to those generated by a capture appliance or software).
The Capture page columns have been changed to remove the Status column (which is redundant as the page already lists captures by status as selected across the top), and now show more clearly the Title of a capture, the first Publishing location, and the Instructor (or owner) of the capture.
The Institution Settings page for administrators now provides clear descriptions of each of the Toggle Features available. The descriptions appear with each of the toggle switch labels.
The Section Settings page for instructors now provides clear descriptions of each of the section toggles available. The descriptions appear with each of the toggle switch labels.
Only Primary Instructors can now enable/disable the ability for co-instructors to edit class-published content (content owned by another instructor). Co-instructors can see whether the editing feature is enabled but they cannot change the setting.
The Echo360 mobile apps now provide a Help link, providing information and instructions for navigating and using the app.
Students being invited to the Echo institution while also being assigned to a section now only receive a single email containing the necessary registration link. This is designed to reduce new-user confusion. The assigned sections appear in the student’s home page after registration and login.
Support for 3Play Closed Captioning service: Echo360 now supports the use of 3Play Media as a closed captioning service for captures.
Organization and Department selection drop-down lists now have a “None” option allowing you to explicitly select no department or organization when creating an item, or to remove an organization or department classification for an item.
Many of the selection drop-down lists used by Admins now have a “type-ahead” textbox, allowing for filtering of lists based on typed characters.
Drop-down lists for selecting sections now include the term name along with the section name, so Admins can better identify the appropriate section.
The supported input devices lists (cameras, microphones, etc.) have been updated and split into “supported” lists (those devices that have been tested by Echo360) and “previously recommended” lists (devices that customers have reported success with in the field).
Student responses on activities are now no longer cleared when they select to edit their answers.
Updated the Echo360 EULA with new address and copyright information for 2016, including the EULA provided for the client installers.
Technical Support can now download a customer’s Mac PCAP logs, which should shorten the time needed to resolve support cases.
Managed devices can now download device upgrades in the background, so that device upgrades will no longer interrupt scheduled captures.
Classroom Capture and PCAP for Windows executable and dll files (not the installer, just the .exe and .dll files) are now signed, so that these software programs, once installed, are no longer flagged as a security conflict by some antivirus utilities.
Co-Instructor Editing for all Class Content: Sections can now be configured to allow all instructors on the section to edit media published to classes, instead of only allowing the media’s owner to edit it. This is disabled by default but can be toggled on for each section to which it should apply.
Customizable University Policy Verbiage for Legal Page: Admins can now add university policy verbiage pertaining to the usage of Echo360, and/or a link to published policies to the Legal page information available to all users.
Continued improvements to error messaging and email field validation for CSV imports, specifically User imports and Course/Section imports.
Echo360 now sends out a registration email for users who are re-invited to a course by an instructor but who have not yet created an Echo360 account.
The Admin Home page capture list now provides lightly-colored backgrounds for the captures based on the capture’s status (capturing, processing errors, scheduled, complete).
Personal Capture for Windows has been improved to ensure that uploads resume if the connection to Echo360 is interrupted.
Error Code messaging has been improved to help decrease the time needed to troubleshoot issues.
Echo360 PRO Capture Appliance: Echo360 now provides support for the new Echo360 PRO capture appliance.
Student answers now available: Instructors can now see individual students' answers to Activities on the Analytics tab for a course.
All new media upload functionality for better performance
Add closed captioning to existing (processed) captures: Processed captures can now have closed captioning added if none exist, or a capture can be reprocessed for captioning (e.g., to improve accuracy).
Device Protocol settings for all capture appliances (including CCAP) now allow for identifying the port specifically for the selected protocol (HTTP 8080 and HTTPS 8443) in addition to the existing HTTP and HTTPS options.
Improved error messaging for User imports, particularly when the import is being used to enroll existing users into sections.
The User CSV Import can now be used to assign users to one or more existing sections.
Further improvements have been made to CCAP to reduce the potential for failed captures with 0-byte files.
Improved logging for PCAP Mac; PCAP Mac now sends its logs to the server, making it easier for Support to obtain the logs for troubleshooting.
For CCAP, added the “Upload to Library” functionality for capture publishing, and removed the Make Available/Unavailable checkbox.
For CCAP, if a user logs out mid-capture, they receive a message to please wait while the capture is paused, allowing for more graceful suspension of the capture recording (or completion if the user does not log back in before the scheduled capture time ends).
Flip side of Rooms tiles in ROOMS page now show both the MAC address and IP address of the selected device.
All CSV Import dialog boxes now contain a statement clarifying that imports will not edit or update existing information.
Messages surrounding publishing to a class (both errors and success messages) have been enhanced to be clearer.
NOTE: Exception dates do not apply to captures created outside of sections; terms (and their exclusion dates) are associated with sections and are only recognized for section-related capture schedules.
Playback on Tablet devices now display the primary video channel (where there are multiple), alleviating issues where some devices would freeze on playback of multiple visual streams.
Where date ranges are required in the UI, the End Date now automatically populates to match the Start Date (editable as needed) so that users do not have to manually enter the same date in both if the “range” is a single date. In addition, if a Start Date is entered that occurs after the entered End Date, the End Date automatically changes to match the Start Date.
For Echo360 Engagement Student users, the UI has been clarified with respect to where and how their promotion codes must be entered during the registration process.
Classroom Capture (CCAP) has been updated to prevent the classroom PC from going to “sleep” during a capture.
Improvements have been made to the documentation surrounding LMS configurations and use with the Export to Gradebook feature.
We are now strongly recommending LMS users open Echo360 in a new browser tab/window, to address issues with Safari not opening Echo360 within the LMS frames, and to provide additional space for viewing and navigating through Echo360 content.
See also the note above, as we are strongly recommending users configure their LMS (or right-click the link) to open Echo360 in a new browser tab/window, which alleviates frame embedding issues exhibited by some browsers, Safari in particular.
Search Across Sections: Students and Instructors now have a Search tab for each section. This allows users to find items from the section by searching for a word or phrase. This includes Study Guide notes, Questions and Responses, Classes, Presentation Slides, and Videos with closed captioning.
Slides via PowerPoint Ribbon: The PowerPoint ribbon add-on
for Windows now allows users to create media slides containing embedded
URLs. In addition, users can add embeddable URLs to Multiple Choice
See http://embed.ly/providers for a list of sites that support URL embedding.
Interrupted SCHD captures now succeed. When there is a failure in an SCHD capture (due to an interruption such as a power loss), and then resumed, the capture will be split into multiple parts instead of failing outright. The Media Processor has been enhanced to recognize when this happens, and is able to “stitch” the separate parts together, to create a single capture.
Multiple Choice Activities with Media: Multiple Choice Activity slides can now contain media files or URLs to reference with or enhance the question. This includes image files and embeddable URLs with images or videos.
Error messages for bulk CSV uploads are now more specific, to allow easier troubleshooting when an upload fails or when items on the upload are not imported.
The closed captioning button no longer appears for captures that do not have associated captions.
The Captures page for Admins now provides a count of visible captures out of the total available captures (“showing 30 of 55 captures”).
Analytics exports now contain an LMS ID field for users who have accessed the section through their LMS. This allows instructors to import the data to their LMS and apply the information to the correct student.
CCAP logging improved to now show desktop enumeration, to help with troubleshooting issues.
Made security enhancements to improve scores on security scans for devices.
Online Help now contains data rate information for viewing on-demand and live-streamed classroom media.
Analytics page now shows “Video” instead of “Capture” when referring to the video media posted to any class.
If a question appears in a student’s Study Guide, and the question references specific classroom content, clicking the content thumbnail for the question now opens the content in a preview modal (functioning the same as clicking the thumbnail in the Q&A tab).
Email notifications for processed media are now clearer and include Title, Date, and Time of the media created.
Course drop-down lists now show both the Course Name AND Course Code, rather than just the Course Name.
User drop-downs lists now show First Name, Last Name and Email address, rather than either Name or Email.
All CSV imports now support entries containing UTF-8 special characters (such as é, ü, or î).
CCAP and PCAP Help links now point directly to these Echo360 documentation pages.
Localization of the Device Web UI and PCAP now function better and translate more completely.
Schedule captures via CSV: Admins can now schedule captures in bulk via CSV import. Through the upload, Admins can set everything that can be set through the UI, including selection of inputs, repeating patterns, and configuring scheduled captures for a section.
Interactive tours available for Instructors: Instructors accessing Echo360 for the first time now receive a welcome message and can launch in-product tours for the most common tasks, such as adding classes or uploading/editing presentations.
The Mobile App is here!! Instructors & students can use our new streamlined and intuitive native apps to capture and upload videos directly from their mobile devices.
LTI section creation toggle: Admins can disable the ability for instructors to create new sections when coming to Echo360 through their LMS. When disabled, instructors will only have the ability to select an existing Echo360 section to link to their LMS course.
CSV processing progress indicators: All Admin CSV imports now provide processing bars to indicate the progress of the CSV file import as it is processed.
Windows PowerPoint Ribbon add-on: The Windows PowerPoint Ribbon add-on has officially been released (finally out of Beta!). Please download, use, and enjoy!
Drop down lists containing more than 50 items now contain a small Search box at the top, allowing you to type the first several letters of your selection, narrowing the selections shown.
Besides the new interactive tours, Instructors can access a new Help menu under the Settings icon. The menu unifies the interactive and online-help resources, allowing instructors to search for help articles, access video tutorials, and launch interactive guidance tours.
Instructors first entering Echo360 through their course in LMS will now see the option to “Link an existing section” rather than the option to create a course/section for linking. If enabled by the administrator, they can click through to the “create a course/section” window.
The Echo360 PowerPoint Ribbon add-on (for Windows) has officially been released (finally out of Beta!). Please download, use, and enjoy!
Redesigned Administrator’s HOME page: The Administrator's home page now provides at-a-glance overview information for recent and upcoming captures. The capture information shown can be filtered by status, or the admin can select to view captures for a different date (today's date shown by default).
Infinite scrolling now works properly, even when initial fetch does not fill browser screen.
Administrators can disable Q&A for an institution: Administrators can now disable the Q&A feature across an institution. This removes the Questions/discussion panel from all classrooms as well as removes the Q&A tab from all courses/sections.
Instructors can disable downloads of section content: Instructors who do not want other users downloading classroom content can disable the download ability for any of their sections. This removes the ability for both students and instructors to download any content published to classes. It does not affect downloads from a user’s Library page.
Instructors can send Echo360 Analytics to their LMS Gradebook: The Analytics tab now contains an Export section, allowing instructors who enter through an LMS to export student analytic data to their LMS gradebook.
Windows PowerPoint Ribbon now available for 64-bit MS Office installations: Instructors who are running a 64-bit version of Microsoft Office can now install the Echo360 Windows PowerPoint Ribbon add-on, available through the Downloads page in Echo360.
Admins can now edit videos/captures: Administrators now have the ability to edit completed captures. The video editor is the same as Instructors have for editing videos.
Instructors can select to upload PCAPs to their LIBRARY: Personal Capture users can now select to upload directly to their Personal Library. This loads the capture directly to their LIBRARY page, where it can be reviewed prior to publishing to one or more courses.
Instructor-initiated Ad hoc captures can be loaded to their LIBRARY page: Instructors who initiate an ad hoc capture through the Device Web UI can now select Personal Library as the location for the completed capture. This loads the capture directly to their LIBRARY page, where it can be edited or reviewed prior to publishing to one or more courses.
Known Issue for PCAP Mac Upgrade Notification: The notification for upgrading will appear when you launch PCAP, and launching the upgrade from this message will load a zip file of the new version to your desktop, however the upgrade from this launch will fail. You must manually unzip the downloaded file and launch the upgrade from the unzipped installer. You may need to follow the instructions located in Install Personal Capture for Mac to work around Mac OS security settings.
New Device Monitor functionality: The device/capture status monitor software (some people call it a "puck light") has been updated to provide additional administrative controls. The software download (v1.9.4) is available from the Echo360 Customer Portal.
Instructors can create on-demand, real-time sections through the LMS. Admins no longer have to create sections in Echo360 ahead of time and assign instructors to them. Instructors can now do it themselves by logging into an LMS course, clicking the Echo Echo360 tool, and selecting or creating their course/section information as needed.
Countdown Timer for Live Classes. Live Streamed Classes now have a countdown timer, indicating the time remaining until the live class starts.
Upload videos from your iPad. Users can now select videos to upload into Echo360 from their iPad Camera Roll.
Online Help for Device Monitor. Device Monitor documentation (for the capture indicator light) has been added to the Echo360 Online Help (with separate topics for Admins and Instructors).
Accept our EULA: All Administrators will be presented with our End User License Agreement the next time they log into Echo360. (They’ll also see it again if and when we update it, but that won’t be very often, we promise.) And yes, you have to accept it before we let you continue. The legal department says so.
PowerPoint Ribbon add-on: Instructors associated with multiple institutions are now prompted to select the institution they plan to publish their presentation(s) to during this session.
PowerPoint Ribbon add-on: We now provide full support for using multi-monitor presentation mode and the built in PowerPoint presenter tools.
PowerPoint for Windows Ribbon Add-on: Echo360 now contains a downloadable PowerPoint Add-on that, once installed, lets you create and edit presentations in PowerPoint, including adding Interactive Quiz slides, then publish the presentation to a class, all from PowerPoint.
Video Branding - Watermarks: Each institution can now apply an institutional watermark to all videos posted in Echo360. Simply enable watermarking and upload the image. Echo360 automatically applies the image during video processing.
Video Branding – Intro/Outro Clips: Each institution can now apply an intro clip and/or an outro clip to all videos posted in Echo360. Simply enable video intro and/or video outro and upload the clips. Echo360 automatically applies the clips to videos during processing.
Users can now delete Shared with me content from their Library.