Echo360 Release Notes

The Echo360 active learning platform uses an Agile development process, with new versions released to production approximately every two weeks. This page contains details about the features, enhancements, and bug fixes contained in the most recent releases of the product.

These release notes are also available in a downloadable PDF, containing the release notes for the most recent three deployments. See the Printable Documentation page for links to other downloadable PDFs.

Upcoming Release Schedule Changes

Our typical two-week release cycle is being slightly altered to accommodate the year-end holidays and vacation schedules therein. Specifically, we are skipping what would be the regular two-week deployment at the end of December, and will resume regular deployments in January 2018.

Our deployment dates for the next releases are as follows:

Release 11.14.17

Enhancements

Use the Feedback Tile on the Admin Dashboard page, or the Feedback option from the Settings Menu to check out the new feedback interface.

NOTE: Development and Testing accounts are currently being upgraded to Secure CloudFront on a rolling basis. All Production accounts will be upgraded on December 20th, 2017.

Fixes

NOTE: Analytic data that had been missing from the UI for a two week period in September (9/6 - 9/20) has been fully restored to the system.
If you export Echo360 Analytics to your LMS Gradebook, you should plan to re-export grades now that the updated analytic data for this period is restored and viewable in Echo360.

Release 10.31.17

New Features

 

Enhancements

Fixes

NOTE: Analytic data that had been missing from the UI for a two week period in September (9/6 - 9/20) is being restored to the system. This means you may see numbers for these past classes change for students, in particular for video or presentation views of content.
If you export Echo360 Analytics to your LMS Gradebook, you should plan to re-export grades once the updated analytic data for this period is restored and viewable in Echo360.

Release 10.17.17

New Features

Enhancements

Fixes

KNOWN ISSUE: PCAP for Mac is known to have issues with the capture preview for users who have upgraded to High Sierra (Mac OS 10.13). While the preview appears to jump around between frames, the completed capture is fine. We are currently working to address this, and to provide other improvements for PCAP for Mac.

Release 10.03.17

Enhancements

Fixes

Release 09.19.17

New Features

See Understanding the Admin Dashboard for more information.

See Using USB Cameras with the POD for additional information.

Enhancements

Fixes

Release 09.05.17

New Features

Enhancements

Why?

We implemented "rate limiting" on the API calls to 120/minute because too many calls from a single institution can throttle the system for the entire region. If you are using an API script and your script hits the rate limit, Echo360 will return 429 responses. If you receive 429 responses, implement pause/delay commands into the script between calls, to meter out the calls to below this limit. You may also need to obtain a new access token in order to resume.

Fixes

 

Release 08.22.17

New Features

Enhancements

Fixes

Release 08.08.17

New Features

Enhancements

Fixes

 

Release 07.25.17

New Features

Users can pre-download classroom videos in order to watch them offline via the Mobile App. Don’t worry! The downloads are both hidden from users and encrypted, so that even if they DO find the downloaded video, it cannot be played outside of the Echo360 Mobile App.

Echo360 Mobile App updates apply to the Android and iOS versions (Windows updates coming soon). These updates should be available in the GooglePlay and Apple App stores within the next week.

Enhancements

Fixes

Release 07.11.17

New Features

Schedulers must be explicitly given access to one or more hierarchical levels in the system, from institution-level access (to all courses/sections in the system) to organizations (and their departments) and/or to only specified departments. This allows Administrators to be as granular as necessary when it comes to assigning access to scheduler-role users.

See Adding Users as well as Assigning Scheduler Access to Organizations/Departments as necessary. Schedulers can begin with Getting Schedulers Started.

 

Enhancements

 

Fixes

Release 06.27.17

New Features

For more information, see: Creating Copies of Captures (Admin), Creating Copies of Library Media, and Creating Copies of Class (Published) Content

For more information, see Enable/Disable Content Copying and/or Enable/Disable Copying of Class-Published Content.

See Exporting Objects to CSV.
NOTE that Schedule CSV Imports are not yet included but are expected to be added soon.

Enhancements

See the topics contained under Using Imports/Exports and CSV files as appropriate.

See Imports: Campus and Building.

Fixes

Release 06.13.17

New Features

Enhancements

Fixes

 

Release 05.16.17

New Features

NOTE: Until the UI is updated to include availability on capture schedules, any changes via the UI to an API-created schedule retains the availability settings configured through the API for each published section.

Enhancements

Fixes

Release 05.02.17

New Features

Not using the Echo360 Mobile App yet? Download it for free from the Apple or Windows App Store, or Google Play (for Android) and try it out!

Already using the app? Get your update today!

The improved handling of CCAP capture interruptions is being combined with improvements in the Media Processor to properly handle the multiple capture segments that are generated when input signal interruptions occur (input disconnect, resolution changes, power loss, etc.). The multiple segments are now recognized as separate parts of a whole capture, and are “stitched together” to create a single capture for viewing.

The output quality selections in CCAP have also been updated to use the same naming convention as our other capture appliances (Standard and High rather than Good, Better and Best).

In addition, the Rooms page in the Admin UI of Echo360 now shows the CCAP Device as “in use” when being used for an ad hoc capture.

Enhancements

NOTE: This applies only to the Imports/Exports tab CSV functionality and not to the legacy CSV functionality.

Fixes

Release 04.18.17

New Features

To make this functionality easy to use, we provide Exports for system objects, allowing you to perform "roundtrip" actions to make bulk system changes. For example, export all sections, then copy the ones you need to change into a new CSV file, edit the fields that need to be changed and import the new file.

Important: When updating items on import, be certain that you include values for requested optional fields, even if they are not changing; if an optional field value is empty on import, the value is deleted (not simply ignored). Be certain to copy all of the items from an Export into an Update-action Import file. If the field is not requested for the update, it is ignored.

Enhancements

Fixes

NOTE: Customers who are migrating captures and who have not yet upgraded their ESS to v5.5 SP16 will continue to have the playback problem with some captures. We encourage users to upgrade as soon as possible. In the meantime we will run the script with each deployment, in order to address this issue for affected captures.

 

Release 04.04.17

Enhancements

Fixes

 

Release 03.21.17

New Features

Enhancements

Fixes

The Video Views counts are now correct; the video-time-views (what percentage of a video a student viewed, or where in the video students viewed) is not yet updated. That data is being worked on and will be updated as soon as possible.

Release 03.07.17

New Features

Enhancements

Fixes

 

Release 02.21.17

New Features

Enhancements

Fixes

Release 02.07.17

New Features

See Account Settings and Supported Languages for additional information.

Enhancements

Fixes

PLEASE NOTE: Due to issues surrounding pausing of captures on the PRO, the Copy media to USB function has been temporarily disabled on the PRO and POD appliances.

 

Release 01.24.17

New Features

The Mobile App runs on Windows 10 PC, Windows 10 Mobile devices and Xbox One.

Available through the Windows App store:
https://www.microsoft.com/en-us/store/p/echo360/9nblggh4024l

Enhancements

Fixes

NOTE: The full screen option now resides in the top right corner of each content tile, allowing you to view each visual item in full screen mode.

Release 01.10.17

New Features

Internet Explorer and the New Classroom: IE (11+) has exhibited more issues than other browsers, particularly surrounding the display and interaction with some Activity slides. Echo360 engineers are addressing these issues as quickly as we can, but suggest that you use Chrome or Firefox in the meantime if possible. We thank you for your understanding.

Enhancements

Fixes

Issues surrounding student payments for institutions hosted through the AWS Europe region are still being addressed.

Release 12.20.16

New Features

Enhancements

 

Release 12.06.16

New Features

Enhancements

Fixes

Release 11.15.16

New Features

Deletion is permanent; deleted media cannot be recovered.

Enhancements

Fixes

Release 11.01.16

New Features

Enhancements

Fixes

Release 10.18.16

Previously Released Feature/Fix: Included in the 09.06.16 release as a function of the re-design of the content icon menus in the classroom, along with the class-reordering feature for instructors:

Enhancements

Fixes

Release 10.04.16

New Features

This feature can be turned on or off for the institution and is off by default.

When the Delegated Administration feature is FIRST turned on, all admins can access and configure all items in the institution. The responsible administrator must explicitly identify which users can administer courses assigned to a specific Organization or Department. Once course access is limited, delegated admins can only configure sections, and capture schedules for the courses that are in their organization or department. In addition, delegated admins are only able to access captures published to sections that fall under their department or organization. From this point onward newly created admin accounts, must have a hierarchical admin access explicitly granted, otherwise those admins will not see any courses/sections or captures.

See Using Delegated Administration for complete information on this feature.

Enhancements

See the Echo360 API SwaggerDocs for additional information:
https://echo360.org/api-documentation#!/schedules/Update_external_id
(Alter the base URL to point to your regional Echo360 instance as needed.)

Fixes

However, captures sent over the last few weeks may have become "stuck" in processing state because of an application communication error with the 3Play API. While in Processing state, the capture cannot be sent for reprocessing.

Echo360 staff is planning to run a script to reprocess captions that we identify as being “stuck in caption processing” due to this issue. We hope to address all captures this way but in the event a few get missed, use the below information to identify and fix your stuck captures.

To determine if the capture is stuck, an Admin can view the capture details for the capture, and look at the Captions status. If it shows "Processing" and was sent long enough ago that it should have finished (48-72 hours), it may need to be reprocessed.

To do this, log in as an admin and find the capture(s) that need to be addressed:

    1. Generate a blank or fake caption file by creating a text file and saving it as a .vtt file.
    2. Click Processing next to the Captions detail in the capture details view.
    3. In the options that appear, select Upload a file.
    4. Select the .vtt file created above.
    5. Processing of the blank/fake file should take only a few minutes, and the Captions status should change to read Reprocess.
    6. Click Reprocess next to Captions.
    7. In the options that appear, select Send to process.

This should clear the caption processing stuck status and allow the capture to be properly captioned through 3Play Media.

Release 09.20.16

New Features

Enhancements

Fixes

Release 09.06.16

New Features

This feature was pushed out as a hotfix prior to the Sept 06-07 deployments, and was at that point also added to the 8/23 release notes listed below.

Enhancements

Fixes

Release 08.23.16

New Features

Enhancements

Fixes

 

Release 08.09.16

COMING SOON!!

We don’t have any new features in this release, but we do want to let you know about one that will be coming very soon:

We are currently working on enabling single sign-on (SSO) authentication for our Classroom Capture and Personal Capture applications. Note that this will NOT include SSO authentication for the device web interface.  

This will change the way you log into these applications, to accommodate how SSO works. When you log into the desktop UI of Classroom Capture (click the Login button), or when you log in to Personal Capture to upload/publish a capture, the programs will auto-launch your default browser and attempt to re-authenticate you through your institution’s SSO architecture. Upon successful authentication, you will be logged into the application.

Enhancements

Fixes

Release 07.26.16

New Features

Enhancements

Fixes

Release 07.12.16

New Features

Enhancements

Fixes

Release 06.29.16

New Features

In addition, the new interface allows users to:

Enhancements

Fixes

Release 06.14.16

Enhancements

Fixes

Release 05.31.16

New Features

Enhancements

Fixes

 

Release 05.17.16

New Features

Enhancements

Fixes

Release 05.03.16

New Features

Enhancements

Fixes

Release 04.19.16

New Features

The toggle can be disabled temporarily as needed, or left in the disabled position permanently as suits your institution's needs. It is enabled (email are sent) by default.

NOTE that password reset email are always sent, regardless of Email toggle setting.

Enhancements

Fixes

Release 04.05.16

New Features

Enhancements

Fixes

Release 03.22.16

Enhancements

Fixes

Release 03.08.16

New Features

Enhancements

Fixes

Release 02.23.16

New Features

Enhancements

Fixes

Release 02.09.16

New Features

Enhancements

Fixes

Release 01.12.16

New Features

Enhancements

Fixes

Release 12.17.15

New Features

Enhancements

Fixes

Release 12.01.15

Enhancements

Fixes

Release 11.17.15

Enhancements

Fixes

 

Release 11.03.15

Enhancements

Fixes

NOTE: Exception dates do not apply to captures created outside of sections; terms (and their exclusion dates) are associated with sections and are only recognized for section-related capture schedules.

 

Release 10.20.15

Enhancements

We are now strongly recommending LMS users open Echo360 in a new browser tab/window, to address issues with Safari not opening Echo360 within the LMS frames, and to provide additional space for viewing and navigating through Echo360 content.

Fixes

See also the note above, as we are strongly recommending users configure their LMS (or right-click the link) to open Echo360 in a new browser tab/window, which alleviates frame embedding issues exhibited by some browsers, Safari in particular.

 

Release 10.06.15

New Features

Enhancements

Fixes

Release 09.23.15

New Features

Enhancements

Fixes

Release 09.08.15

Enhancements

Fixes

Release 08.25.15

Enhancements

Fixes

Release 08.11.15

New Features

Enhancements

Fixes

Release 07.29.15

New Features

Enhancements

Fixes

Release 07.15.15

New Features

Enhancements

Fixes

Release 06.30.15

New Features

Enhancements

Fixes

Release 06.18.15

New Features

Enhancements

Known Issue for PCAP Mac Upgrade Notification: The notification for upgrading will appear when you launch PCAP, and launching the upgrade from this message will load a zip file of the new version to your desktop, however the upgrade from this launch will fail. You must manually unzip the downloaded file and launch the upgrade from the unzipped installer. You may need to follow the instructions located in Install Personal Capture for Mac to work around Mac OS security settings.

Fixes

Release 06.04.15

New Features

Enhancements

Fixes

 

Release 05.21.15

New Features

Enhancements

Fixes

Release 05.08.15

New Features

Enhancements

Fixes

Release 04.24.15

New Features

Enhancements

Fixes

Release 03.31.15

New Features

Enhancements

Fixes

Release 03.13.15

New Features

Enhancements

Fixes

Release 02.27.15

New Features

Enhancements

Fixes

Release 02.13.15

New Features

Enhancements

Fixes

Release 01.30.15

New Features

Enhancements

Fixes

Release 01.23.15

New Features

Enhancements

Fixes