Notice to Users:
This Echo360 online help site (help.echo360.org) is being replaced.
Feel free to begin using the new online resource center at support.echo360.com.
Please redirect any help links you may have configured to point to the resource center. This existing help site will be taken down at the end of January 2018.
By default, when an instructor creates an activity slide, the slide presented to students includes instructions along with a code and phone number that they can use to respond to the activity via text message (SMS). This capability applies to all types of activity slides except image quiz (as long as the slide does not require a follow-up justification).
However, some institutions are located in places where our SMS response processing provider cannot provide phone numbers local to the country. This means that students responding to activities via SMS in those locations need international texting plans or they receive invalid number messages.
For institutions where this is the case, admins can disable SMS Responses to activities. When disabled, activity slides will not contain SMS response instructions. Furthermore, once disabled, any existing activity slides that may have originally contained SMS response directions will no longer present that information.
SMS activity responses are enabled by default but can be disabled at the institution level only; it cannot be set at the organization, department, or section level.
To disable SMS Response instructions for activity slides
Students will see activities as they always have but those slides will no longer contain instructions for responding to the activity via text/SMS.