This page describes how to set up and install the Echo360 PRO (PRO). After you complete this procedure, continue with configuring the Echo360 PRO.
The allowable operating temperature of the Echo360 PRO device is between 0° – 50° C (32° – 122° F). Be sure to install the device in a location where the temperature around the unit does not exceed this limit. If operated in an environment where temperatures exceed this limit, the unit may overheat and malfunction permanently.
The mounting brackets only come with newly purchased devices. If you receive a replacement device through an RMA, please reuse your mounts rather than returning them with the defective unit. Additional rack mounting kits can be requested.
Echo360 PRO cannot record HDCP-restricted content: Be sure
to install your capture appliances in a room that does not include
devices protected by HDCP (High-bandwidth Digital Content Protection).
Echo360 capture appliances cannot
record high-definition content protected by HDCP.
If instructors are in the habit of bringing their own devices and plugging them into a console for display recording, note that newer Mac computers have HDCP enabled. In some cases, instructors will attempt to play HD content that is restricted by HDCP on the Mac, causing the display feed to be blank, to appear as disconnected, or to record/return very low quality resolution. In this case, users can play the content in Standard Definition or attempt another workaround.
If you do not properly ground the capture appliance, you may introduce electrical issues. Do the following: