Install the Echo360 PRO

This page describes how to set up and install the Echo360 PRO (PRO). After you complete this procedure, continue with configuring the Echo360 PRO.

The allowable operating temperature of the Echo360 PRO device is between 0° – 50° C (32° – 122° F). Be sure to install the device in a location where the temperature around the unit does not exceed this limit. If operated in an environment where temperatures exceed this limit, the unit may overheat and malfunction permanently.


  1. Unpack the box and confirm you have all of the items listed below. There should be three separate pieces, including two mounting brackets.  
  2. Place the PRO where you want it.
  3. On the back of the PRO, find the label with the device's MAC address. Write down the MAC address. You will need this information to assign the device to a room.
  4. Connect the power cord to the PRO and a wall outlet.
  5. Connect the PRO to the network.
  6. If you are using RCA connectors, insert them. If you are using the audio bare wire block, see Configuring Balanced Audio Input for Capture Appliances.
  7. Connect the video and/or display devices to either of the input channels (labeled Channel 1 and Channel 2). For supported inputs, please see our product specifications.
  8. Turn on the PRO.
  9. Continue with the procedures in Configure the Echo360 PRO.

Ground the Capture Appliance

If you do not properly ground the capture appliance, you may introduce electrical issues. Do the following: