Notice to Users:
This Echo360 online help site (help.echo360.org) is being replaced.
Feel free to begin using the new online resource center at support.echo360.com.
Please redirect any help links you may have configured to point to the resource center. This existing help site will be taken down at the end of January 2018.
This process assumes you have already installed the Echo360 POD (POD).
Once installed, the POD must be initialized by downloading a device configuration file from Echo360 to a thumb drive, then uploading that file to the POD device. This both sets the default device configuration and establishes communication with Echo360.
The steps for configuring and initializing the POD include: ShowHide
Initialize the POD by applying a configuration file. You can review and change the default POD configurations using the instructions below.
To configure and download device default settings
Do Not Modify the Downloaded File! The configuration file you download from Echo360 is a digitally signed file. The POD will NOT accept files that do not bear this digital signature. Do not modify this file. If you need to make changes, repeat the above steps and re-download a new file.
The Device Configuration page provides administrators the option to show or hide the Administration menu on the front panel display of the POD. If the menu is disabled, the Administration menu is not available from the panel display of the POD appliance.
See the Administration Menu section Menu Options for the Echo360 POD topic for details on the contents of this menu.
The POD simplifies ad hoc recordings by allowing instructors to simply press the Record icon on the touch screen of the device (when it is idle) to begin an ad hoc capture. The ad hoc capture is generated using the Input sources and Quality configured for the One-Touch Recording Profile of the device configuration page.
Users can review these settings and change them if needed using the menus available through the front panel display. Note that user changes apply ONLY to that particular capture; after completion, the configured one-touch recording defaults are re-established.
Perform the below steps on each POD appliance that must be configured with the device configuration file downloaded using the above procedure.
Wait! Do not insert the USB drive until instructed.
To apply the configuration file to the POD
HELP! Which MAC address do I use?? The POD has two MAC addresses on it. The one that ends in an even number is for wired ethernet communication; the odd numbered one is for wireless connectivity which can be used as a backup. Note both MAC addresses in case you need the wireless one, but use a wired connection if at all possible, and assign the device using the even-numbered one. See Using the wireless connectivity feature of the POD appliance.
Once the device configuration has been initialized, it begins communicating with Echo360.
Since the device-to-Echo communication has been established, the device can be reset if it is ever needed or if you are asked by support to reset the device. Device reset can be done manually or through the Administration Menu on the front panel display.
Since the POD is designed for smaller venues that may not have existing capture devices installed, you as the administrator may want to have a camera and/or laptop to plug into the POD in order to test the inputs.
Testing the POD inputs is done by logging into the device web interface and selecting Monitor. This is the same way you would monitor the inputs of any capture appliance.
There are two ways to access the web device interface:
Enter the URL of the web UI including the IP address of the POD into a browser, then logging into the device. To do this, you must have the IP address of the device.
Assign the device to a room, then open the device web UI via the Rooms tile in Echo360. To do this, you only need the MAC address of the device.
To log into the device web UI for the POD and monitor the inputs
To assign the device to a room then login to check inputs
If the inputs are not working properly, return to the device and check the connections and input devices themselves. Then repeat the steps for logging into the device and monitoring inputs.
You may also need to alter the device configuration for the ROOM. This changes the device configuration settings initially uploaded to the device via the thumb drive.
The POD is ready to capture presentations. The next steps you'll want to take include: