Assigning a Device to a Room

Devices are added to rooms, and each room has one and only one device. When the room is selected for a capture, either standalone or for a section schedule, that selection also tells that device to capture that class, on that day, at that time.

When rooms are first added to Echo360, they are shown with a big button that says ADD DEVICE TO ROOM so you are sure to do so.

By default, devices use DHCP for communicating with Echo360. The instructions immediately below is for adding devices that use DHCP.  If you are not using DHCP, see Adding a device to a room using Static IP below.

NOTE: You must know the MAC address of the device installed in the room in order to select it for a room.
If you are adding a POD device to the room, see Using the wireless connectivity feature of the POD appliance first, to know which MAC address to use (hint: it's the even-numbered one, as long as you have a wired connection to the POD appliance).

To add a device to a room

  1. From the main menu, click ROOMS.
  2. Find the room you want to add the device to. Use the filtering lists at the top of the screen to narrow which rooms are shown.
  3. Click ADD DEVICE TO ROOM.
  4. From the Device list, select the MAC address of the device you want to add to the room. Use the search box to find the device if necessary, by typing the MAC address into the text box.
    Add device to room dialog box with select a device drop-down list shown
  5. Click SAVE.

Adding a device to a room using Static IP address

Capture appliances use DHCP by default for communicating with the Echo360 platform. However, if your devices are to strictly use Static IP addresses for communication, the process for adding those devices to a room differ slightly from the instructions above.

For additional information, see Using a Static IP Address for Appliance Network Configuration.

To add a device using a Static IP address

  1. From the main menu, click ROOMS.
  2. Find the room you want to add the device to. Use the filtering lists at the top of the screen to narrow which rooms are shown.
  3. Click ADD DEVICE TO ROOM.
  4. From the Device list, select Add a new device.
  5. Enter the MAC address of the device you are adding. You can use either hyphens or colons between the sets of characters.
    For example: 00-1C-08-00-04-00 and 00:1C:08:00:04:00 are both valid MAC addresses.
    Add device dialog box with MAC address field for steps as described
  6. Click OK.
    If the MAC address was valid, you should now see that the device has been successfully added to the Room. If the device does not appear in the room or you receive an error, see below for possible reasons.
  7. On the room tile, click the chevron in the top right corner, and select Configure.
    Room tile with menu open showing options for steps as described

  8. In the Configure Room modal, navigate down to the Network Settings section and select Static IP (IPv4). The section expands to show the additional fields.

  9. Complete ALL of the fields in the Network Settings section.

  10. Click SAVE.

IMPORTANT:  You must complete ALL of the fields to use Static IP; if you do not, the device will revert to using DHCP after you click Save.

Possible error causes

When adding a device to a room, you may encounter a generic "An error has occurred" message. The most common reasons for this include:

The MAC Address drop down list contains a Search text box. If you are unsure whether or not your device is already in communication with Echo360, use the text box to search for the MAC address of the device you'd like to add first, prior to attempting to add the device manually.